Thank you for choosing Qualia Counselling Services!

If you are a New Client (all ages), please book your first session as an Intake Session & Treatment Plan.

If you are a New Client, please ensure you book with a clinician that offers services for your/your child’s age range. You can find a clinician’s age range on their bio.

If you are a New Client looking to book a couples or family session, please contact our office for options.

If you do not see an option for what you are looking for or have any questions, please contact our office and we would be happy to support!

PLEASE NOTE as of March 31, 2025 Medical Centre 1 will be closing it’s doors and all our staff at this office will be joining our other location at Medical Centre 2 (suite 406) at 435 The Boardwalk, Waterloo. We look forward to seeing you all there!

Free Consultation


Initial Assessments

An important first step in therapy is working with your therapist to get to know each other and for your therapist to gather information to understand your experiences, challenges and strengths. This takes some time and it is well worth it as it as your therapist needs this information in order to hep you reach your goals.


Individual Therapy


Child and Youth Services

It's not easy being a young person and it's not easy to raise a young person either. Our fun, compassionate and experienced child and youth therapists will combine fun with therapy to help your child thrive. At Qualia, we believe that it is important for caregivers to be a part of the therapy process and our therapists work to ensure that you are part of your child's therapy in a way that mak... Read More

It's not easy being a young person and it's not easy to raise a young person either. Our fun, compassionate and experienced child and youth therapists will combine fun with therapy to help your child thrive. At Qualia, we believe that it is important for caregivers to be a part of the therapy process and our therapists work to ensure that you are part of your child's therapy in a way that makes sense.


Low Cost Therapy

Our interns are highly educated and completing their masters of Social Work or a Masters of Arts at reputable Canadian universities. They offer high quality sessions at a reduced rate. Our interns are closely supervised and supported by skilled and experienced Social Workers or Psychotherapists who will ensure the care you receive is compassionate and effective


Couples and Families

All relationships need attention at one time or another. Our skilled and compassionate couple and family therapists will work closely with you to address the areas in your relationships that need attention and care. Your sessions will be safe, supportive and non-judgmental.


Workshops


Supervision and Consultations

Clinical supervision/consultation can strengthen your skills, enhance your client care and help you to process challenging cases and prevent burn out. Our supervisors work with you to identify and move towards to goals and focus on evidence-based approaches like CBT, DBT and EFT. Our supervisors meet the supervisory criteria set out by the CRPO and the OCSWSSW and can help you to attain your re... Read More

Clinical supervision/consultation can strengthen your skills, enhance your client care and help you to process challenging cases and prevent burn out. Our supervisors work with you to identify and move towards to goals and focus on evidence-based approaches like CBT, DBT and EFT. Our supervisors meet the supervisory criteria set out by the CRPO and the OCSWSSW and can help you to attain your registration and/or certification.
Please consider booking a free consultation with one of our supervisors/consultants to determine whether they will be the right supervisor for you.

Adults (22+), Identifies as Muslim, Turkish Speaking

Salih prefers not to work with perpetrators of violence, couples and families. Will work with individuals needing support with relationships.

Life is a roller-coaster journey where we occasionally feel down, depressed, anxious, and stressed. During life transitions, crises, sicknesses, and losses, we need help to feel better and relieve our suffering or distress. I offer a safe and non-judgmental environment where clients can easily share their most vulnerable moments and work through their issues. I listen to you with all my heart, compassion, and attention and work with you to design a treatment plan that fits your needs and goals.

I embrace people from all walks of life, regardless of race, gender, faith, or ethnicity, and am a massive supporter of DEI (diversity, equity, and inclusion). As a former teacher and professor/researcher, I bring my life experience to my practice and am a true believer in the empowerment of my clients to make their own life decisions.

I welcome clients both in-person and online to walk along a therapeutic journey with them to bring their human potential to light to thrive for a life better.

I use an integrated approach depending on your needs and goals, commonly employing Cognitive Behaviour Therapy (CBT) techniques, specifically for anxiety, worry and depression. Narrative Therapy (NT), Acceptance and Commitment Therapy (ACT) and Mindfulness-Based Stress Reduction (MBSR) are other modalities I incorporate into my care. I also specialize in trauma, grief, and bereavement as well as life transitions. I hold a Master`s degree in Spiritual Care and Psychotherapy from the University of Toronto and am a Registered Psychotherapist (Qualifying) with the College of Registered Psychotherapists of Ontario (CRPO). I also hold a PhD. Degree in Education. I welcome clients both in-person and online to start a therapeutic journey with you for a better life in which you will be able to live out your goals and fulfill your potential besides addressing your current concerns.

Adults (22+), Identifies as Muslim, Turkish Speaking Salih prefers not to work with perpetrators... Read More

Individual, Children 8+

Maham Ahktar is a graduate of Yorkville University. Maham’s academic journey began with a diploma in Early Childhood Education from George Brown College, followed by a bridging degree at Guelph University, where she graduated with honors in Children’s Studies. Building upon her foundation in education, she then earned her Master’s degree in Counseling Psychology from Yorkville University. This comprehensive academic background has equipped Maham with a diverse skill set, blending theoretical knowledge with practical experience. Maham’s professional focus currently centers on working with children aged eight and above. While her primary interest lies in child psychology, Maham is enthusiastic about engaging with adults and teenagers.

Individual, Children 8+ Maham Ahktar is a graduate of Yorkville University. Maham’s academic jou... Read More

Adults (18+)

Ala’ holds a Masters and Graduate Diploma in Spiritual Care and Psychotherapy from Wilfrid Laurier University. Ala’ is currently a Registered Psychotherapist with the College of Registered Psychotherapists of Ontario (CRPO) and is a member of the Ontario Association of Mental Health Professionals (OAMHP). She also completed her training in the Supervised Pastoral Education (SPE) Residency Program at St. Joseph’s Healthcare Hamilton in 2019 and is a member of the Canadian Association for Spiritual Care (CASC).

Ala’ works with clients from a broad range of backgrounds and life experiences. The approach’s she uses in therapy are strength-based, trauma-informed, anti-racist, and an anti-oppressive practice approach that are client-centred.

Ala’ works with individuals with a focus on CBT (Cognitive Behavioural Therapy) and EFT (Emotionally Focused Therapy). She also has training in Narrative Therapy, Solution-focused Therapy, Art Therapy, and Spirituality Integrated Psychotherapy. Her areas of focus include trauma & PTSD, depression, anxiety, grief & loss, mood related disorders, intercultural dynamics, refugee and newcomer mental health, identity & belonging, spirituality and more. Ala’ can provide services in both English and Arabic.

When Ala’ is not in the office you can find her working on any art project and enjoys working with various art forms, whether that be painting, sketching, sewing or working with glass.

Adults (18+) Ala’ holds a Masters and Graduate Diploma in Spiritual Care and Psychotherapy from ... Read More

Adolescents (14+), Adults

Dhirjinder is a Registered Psychotherapist (Qualifying) (RPQ), Canadian Certified Counsellor (CCC) and EMDR Therapist. She uses CBT, mindfulness, ACT, SFT, exposure Therapy and MI modalities in her practice with a passion for working with individuals living with acute mental health and behavioral concerns such as Anxiety, Depression, stress management, Trauma, Anger management, Low self-esteem, OCRD, PTSD, substance and alcohol use disorder.

Dhirjinder works with a diverse population and has a vast experience of working with First Nations. She has significant trauma training and works with clients who are experiencing mental health crises related to histories of trauma. Dhirjinder can also provide EMDR to support individuals with trauma.

Dhirjinder provides services in English, Hindi, Punjabi and Urdu

Adolescents (14+), Adults Dhirjinder is a Registered Psychotherapist (Qualifying) (RPQ), Canadia... Read More

Adolescents and Adults 14+

Valita is a dedicated Registered Psychotherapist with a deep passion for helping individuals navigate life’s challenges. With a compassionate and empathetic approach, she specializes in providing mental health therapy to those seeking support and guidance. Valita is committed to creating a safe and nurturing environment where clients can explore their thoughts and feelings, develop coping strategies, and work towards achieving personal growth and well-being. Her unwavering dedication to mental health and her clients’ well-being is the cornerstone of her therapeutic practice.

Adolescents and Adults 14+ Valita is a dedicated Registered Psychotherapist with a deep passion ... Read More

Children (6+), Adolescents, Adults

Estella has a Master of Divinity in Clinical Counselling from Tyndale University. She is registered with the College of Registered Psychotherapists of Ontario (CRPO) and is an Associate Member of the Canadian Association for Couple and Family Therapy (CACFT).

Estella brings a gentle spirit and endeavours to create a safe, warm, and compassionate counselling environment.

In addition to CBT, she has received training in Emotionally Focused Therapy, Family Systems, DBT, and ACT. Estella is passionate about supporting children, adolescents, and caregivers through many presenting problems. She has experience working with clients of all ages dealing with anxiety, depression, OCD, ADHD, emotion dysregulation, phobias, trauma, self-harm, grief, and relational conflict.

Children (6+), Adolescents, Adults Estella has a Master of Divinity in Clinical Counselling from... Read More

NOT ACCEPTING NEW CLIENTS

Adolescents, Adults, Couples, Families Clinical Lead for Couples and Families

Sarah is a Registered Psychotherapist and a Registered Marriage and Family Therapist with 15 years of clinical experience. Sarah is Qualia’s Clinical Lead for Couples and Families. Prior to working at Qualia she worked in a not for profit community based program with youth and their families focusing on mental health, addictions and family issues.

Sarah loves to work with Couples and Families around relationships issues (Communication, Conflict, Mediation, Affairs, Parenting, Etc.) using training in Cognitive Behavioural Therapy and Emotion Focused Therapy.

Sarah also works with teens and adults with the following individual presenting issues: Anxiety, Depression, Adjustment Issues, Anger, Insomnia, Stress, Addiction, Grief, Eating Disorders, Self Esteem, Chronic Illness/Pain, Women’s Issues and Spirituality.

Sarah meets the clinical supervision criteria as outlined by the CRPO and offers clinical supervision to students and those working towards their membership with the CRPO. Please reach out for more details regarding supervision work.

NOT ACCEPTING NEW CLIENTS Adolescents, Adults, Couples, Families Clinical Lead for Couples and ... Read More

Teens (13+), Adults, Seniors LGBTQ+

Madison prefers not to work with addictions, or motor vehicle accidents.

Madison is a Registered Psychotherapist (RP). She has training in CBT, DBT, and ACT modalities, trauma, and anti-oppressive frameworks and will use an eclectic approach to support clients with their individual needs. Madison graduated from Wilfrid Laurier University with a major in psychology and minor in religion and culture. Madison completed her Master of Arts in Counselling Psychology (MACP) at Yorkville University in New Brunswick. Madison has a history working with adolescents, adults, seniors, and 2SLGBTQ+ youth. Madison has experience providing support in a variety of areas including anxiety, depression, trauma, stress, self-esteem, interpersonal challenges, relationships, life transitions along with other mental health concerns. Madison has experiencing working at a VAW shelter providing support to domestic violence and sexual assault survivors including women and children. She has training in trauma and works from a trauma-informed lens with clients who are experiencing mental health crises.

Teens (13+), Adults, Seniors LGBTQ+ Madison prefers not to work with addictions, or motor vehicl... Read More

Children (6+), Adolescents, LGBTQ2S+

Kari-Anne’s background is in working with children (pre-school – grade school age), teens, and young adults within educational and community settings who have experienced mental health difficulties.

Kari-Anne is additionally trained in Children’s Mental Health and recently completed a Master of Teaching degree for primary/junior level students.

During her time at Qualia, she has gained experience supporting clients with a range of issues including anxiety, OCD, depression, and trauma. She also greatly enjoys working with nuerodivergent folks and members of the LGBTQIA2S+ community.

Within her clinical practice, Kari-Anne takes a collaborative and strengths-based approach by encouraging individuals to recognize their own resilience, skills, and expertise.

Kari-Anne also has a passion for visual arts and the role that they can play in helping individuals find healing. Her calm and warm demeanor helps to make clients feel welcome and safe.

Children (6+), Adolescents, LGBTQ2S+ Kari-Anne’s background is in working with children (pre-sch... Read More

NOT ACCEPTING NEW CLIENTS

Adolescents (16+), Adults, Couples, Indigenous, LGBTQ2S+

Michelle Elliott Is a Registered Social Worker with a Master’s degree, who provides CBT to a wide range of individuals, while also providing Dialectic Behavior Therapy and Emotion Focused Therapy. As a (half) Indigenous person herself Michelle appreciates the value of a wholistic approach to therapy recognizing that everyone is doing the best they can with the skills and resources they have available to them. She believes: “You can continue on this path you’re following now…or by making one degree of change you can create a whole new direction for yourself”. Michelle is married with three children and two dogs and loves the outdoors! Michelle is also a highland dancer and is obsessed with going to spin classes every day!

Michelle has worked in residential settings, school/educational settings, hospital settings and an Indigenous specific agency. You can expect a lot of personality and joy from Michelle while also receiving a lot of empathy and understanding. Michelle comes with a wealth of knowledge and can offer anywhere from extensive skill work with homework to a safe and comfortable space to speak freely (and everything else in between).

NOT ACCEPTING NEW CLIENTS Adolescents (16+), Adults, Couples, Indigenous, LGBTQ2S+ Michelle Ell... Read More

Children (5+), Adolescents, Adults

Valerie Hopkins pursued post-secondary education graduating with a BA in Sociology; BSW Honours; BA in Child Social Institutions; and an MSW from the University of Western Ontario. Valerie has enjoyed working with First Nations and non-Indigenous clientele and communities. She has done one to one and group counselling with all age groups in a variety of areas including Domestic Violence; Addictions; Sexual Abuse; Historical Trauma; Court support. She especially enjoys working with children and youth. Valerie uses the medicine wheel for a holistic approach to address Physical, Mental, Emotional, and Spiritual needs.

Children (5+), Adolescents, Adults Valerie Hopkins pursued post-secondary education graduating w... Read More

Sarah graduated from the University of Guelph with a Bachelor of Arts and Science specializing in Neuroscience and Psychology. Sarah is currently involved in a Master of Education in Counselling Psychology Program at the University of Lethbridge and is in the process of completing her practicum placement with Qualia Counselling Services.

Before starting at Qualia, Sarah worked at various non-profit organizations providing support to youth working toward a variety of mental health, employment, education, and transition-related goals.

Sarah strives to work from a client-centred perspective and to create a collaborative and empathetic space for all her clients. Sarah works from a CBT lens to support clients in their learning of concrete skills that they can take forward with them beyond the walls of counselling to facilitate meaningful change within their lives.

Sarah graduated from the University of Guelph with a Bachelor of Arts and Science specializing in... Read More

Adolescents (14+), Adults, Couples

Julia Jackson is a Registered Social Worker with a varied background in mental health.

She has much experience and a subsequent passion for working with people experiencing acute mental health concerns. Much of this experience was gained working in a crisis setting.

Julia graduated from Laurentian University with a Bachelor’s of Social Work and then pursued her Master’s degree in the same field of study.

During her career, she has worked mainly with adolescents in mentorship and case management positions before focusing her work on crisis intervention and supportive counselling.

Julia also has experience working with Indigenous youth, specifically the Anishinaabe of the Great Lakes.

Adolescents (14+), Adults, Couples Julia Jackson is a Registered Social Worker with a varied bac... Read More

My name is Shannon Norkett. I am a student in the Master of Arts in Counselling Psychology program, currently being supervised by Sarah Gross. I live in Kitchener with my husband Christopher and our 6-year-old son Levi. With a background in Early Childhood Education, a B.A. in Social Development Studies with a Psychology Minor, and a certificate in Social Work, I have spent the last ten years working as an educator. I also support an Indigenous family through Family and Children’s Services. Over the past three years, I’ve provided consistent and dedicated support, working closely with the guardian to address the children’s challenges, enhance family dynamics, and foster a stable, nurturing environment. My role involves collaborating with the family to meet their needs, offering guidance, and helping to build resilience and positive relationships within the household.

My passion lies in supporting children and youth, and I plan to become a therapist specializing in this area. I am committed to reducing the stigma around mental health and increasing access to resources in our region by providing counselling services and promoting mental health awareness. My mission is to empower children and families to navigate challenges, build resilience, and foster healthier relationships, ultimately contributing to the well-being and stability of our community.

My name is Shannon Norkett. I am a student in the Master of Arts in Counselling Psychology progra... Read More

NOT ACCEPTING NEW CLIENTS

Adolescents (16+), Adults

Ashleigh graduated from Wilfrid Laurier University with her Masters of Social Work Degree. Ashleigh’s aim is to work from a client-centered approach and create a respectful, empathetic, and trauma informed space. Her past experience has involved working with children, youth and adults in the areas of addictions and mental health, grief and loss, anxiety and depression. Ashleigh relies mostly on CBT, motivational interviewing and DBT modalities.

NOT ACCEPTING NEW CLIENTS Adolescents (16+), Adults Ashleigh graduated from Wilfrid Laurier Uni... Read More

Adolescents (16+), Adults

Engin Sezen earned a PhD in spiritual care and psychotherapy from Martin Luther University College (Wilfrid Laurier University). His MSW is also from Wilfrid Laurier University’s faculty of social work. Currently, as an adjunct faculty Engin teaches at Wilfrid Laurier University.

As a registered social worker, Dr. Sezen’s clinical work focuses on addiction, depression, anxiety, trauma, grief & loss, relationship issues, suicidality, separation and divorce, life-stage transitions, and domestic violence. Over the years, Dr. Sezen has worked in community mental health clinics, hospitals, correctional services, higher educational institutions, addiction centers, and various private mental health practice settings.

Engin uses a holistic approach to wellness, he collaborates with his clients to create an individualized therapeutic treatment. He is passionate about helping individuals and families to strengthen positive relationships and identify unhealthy behavioral patterns that keep them stuck in a destructive cycle. His approach is strength-based and client-centered. Engin is trained in several psychological methods, including:

  • cognitive behavioral therapy (CBT)
  • dialectical behavioral therapy (DBT)
  • solution-focused therapy (SFBT)
  • narrative therapy
  • acceptance and commitment therapy (ACT)
  • spiritual and culturally sensitive care

Adolescents (16+), Adults Engin Sezen earned a PhD in spiritual care and psychotherapy from Mart... Read More

Individuals, 14+

Narine Sookram has a passion for people and humanity, his many and ongoing ways of giving to others, his values and belief in the concept of Caritas and love for all fit perfectly with his career as a Registered Social Worker & Psychotherapist.

He believes that each person, regardless of their circumstances, has something to offer, he meets people where they are at, without judgement, and always encourages them to maximize their potential.

Education is something Narine values the most. For that reason, he is constantly seeking knowledge and personal growth.

Although already married with two lovely daughters, he managed to successfully complete over a dozen college /university degrees, including but not limited to: Bachelor of Social Work -University of Manitoba, Master of Social Work-Brescia University, Graduate Certificate in Career Development -Conestoga College, Associate Degree in the Social Service Worker program -Mohawk College, Bachelor of Professional Arts in Human Services -Athabasca University, Bachelor of Education in Adult Education -Brock University, Doctor of Social Work Candidate -Capella University, expected to be completed in 2024. .

Individuals, 14+ Narine Sookram has a passion for people and humanity, his many and ongoing ways... Read More

13+, couples/families

She is a certified CBT clinician by the Beck Institute of Cognitive Behavior Therapy focusing on the treatment of Anxiety and a Level 1 Certified EFT Therapist by ICEEFT. Slavka graduated from Wilfrid Laurier University with a major in Psychotherapy and Spiritual Care. Slavka works with adolescents and young adults with a history of trauma, eating disorders, OCD, and Borderline Personality and is experienced using Dialectical Behavior Therapy. She provides psychotherapy for adult individuals and couples experiencing psychological and relationship issues. Her expertise is in anger management, anxiety, stress control, and depression; she worked with survivors of intimate partner abuse. Slavka works with a diverse population by providing multicultural and spiritually informed counseling, including the LGBTQ+ community, aboriginal population, immigrants, inmates, and religious groups.

13+, couples/families She is a certified CBT clinician by the Beck Institute of Cognitive Behavi... Read More

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Waterloo (Medical Centre 2)
Located at: 435 The Boardwalk, Suite 406, Waterloo
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